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    • Home
    • About
      • About
      • Why Join NACAS?
      • Code of Ethics
      • Supporters
      • FAQ's
      • Testimonials
    • Membership
      • Member Benefits
      • Membership Options
      • Self Employed
      • Employer Membership
      • Wellbeing
      • NACAS Rewards
      • DBS Checks
    • Member Area
    • Training
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Frequently Asked Questions

Please reach us at enquiries@nacas.org.uk if you cannot find an answer to your question.

No - NACAS is a care worker led professional body and operates differently to a trade union. As such we are unable to offer or provide workplace representation or get directly involved in workplace disputes. We do however, offer our members free employment legal advice for employment matters if they are directly employed.


NACAS is an independent  professional body and membership organisation for care and support workers in the UK, including self employed care professionals and PA's. Run exclusively by care workers for care workers, we offer professional services, guidance, professional development opportunities and  benefits to our members. We recognise our members as professionals and treat them as such. We take positive action in recognising the value and importance of the care working vocation, and work with other stakeholders in the ongoing struggle to get the respect and recognition care and support workers deserve. As we are care worker led, we know better than anyone the value and importance of social care work and the difficulties that are faced by the workforce every day. NACAS is actively working to make a difference. 


Yes. We are very proud of the fact that NACAS is highly respected and recognised as a social care stakeholder in its own right,  whose opinion is often sought on issues concerning care and support workers. By joining NACAS you can be assured that you are joining an organisation that has a highly respected reputation in the social care sector.


We have different membership options to cater for the many different "types" of the sector workforce. We have priced each membership to be affordable and that it offers good value. All of the member benefits have been negotiated and provided through the generosity of organisations who support and recognise our work, and who understand the value of care and support workers.


You get access to everything included in your specific NACAS membership.  No waiting for content to be released to you, just jump in and start making use of the benefits and training straight away. We regularly update and add new material too - so your content library will continue growing. 


I'm afraid not. NACAS is not a care provider or an agency. We do work with many providers and agencies and can offer a signposting service to any vacancies they may have.


We would naturally say of course you should join. We'd really like every care and support worker in the UK to become part of a successful, growing professional organisation exclusively for care and support workers, somewhere to get answers to your questions - get the support you deserve, NACAS is that place. So why not give NACAS a chance and join, and now would be a good time. 


For the most part NACAS is entirely online. We send out hard copy membership cards if requested and lapel badges.


We know you will LOVE your NACAS Membership, however, if for whatever reason you're not 100% satisfied in any way we have a 30 day money back guarantee (no questions asked). We want you to succeed, and know that if you become a member of NACAS and really put your heart and soul into it... you will love it!


Obviously we'd love it if all of our members stuck around forever - but we've worked  for long enough to know that that's never going to happen! So, if you do decide to cancel obviously we'll be very sad, but if you're intent on leaving then you'll be able to do so with just a simple email to us.


30 Day No Questions Asked Money Back Guarantee

When you join NACAS you are fully protected by our 100% Satisfaction Guarantee. 


We're confident that you'll find your NACAS Membership useful, and, we won't make you beg or invoke any silly rules or conditions - if you're not satisfied within your first 30 days then we'll refund you without any fuss.


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